A2Z Language Hub
Audio and video transcription, captioning and subtitling services

Transcription Services FAQ

Professional Audio & Video Transcription — Your Questions Answered

1. What types of transcription services do you offer?

We provide comprehensive transcription services:

2. How much does transcription cost?

Transcription pricing varies based on audio/video complexity and length.

Pricing factors:

For accurate pricing tailored to your specific project, get a transcription quotation or contact us at requests@a2zlanguagehub.com.

We provide exact quotes after reviewing your audio/video file.

3. How long does transcription take?

Standard turnaround:

Rush options:

Factors affecting turnaround:

Contact us for urgent needs — we'll assess feasibility immediately.

4. What audio and video formats do you accept?

We accept virtually any format:

Audio formats:

Video formats:

Sources we work with:

Upload methods:

If you have an unusual format, contact us — we can likely handle it or convert it.

5. What is the difference between verbatim and clean-read transcription?

FeatureVerbatimClean-Read
Filler words (um, uh, like)✅ Included❌ Removed
False starts✅ Included❌ Removed
Repetitions✅ Included❌ Removed
Non-verbal sounds (laughter, coughing)✅ Included❌ Removed (unless significant)
Grammatical errors✅ Kept as spoken⚠️ Light editing
ReadabilityLower (exactly as spoken)Higher (polished text)
Use casesLegal, research, analysisBusiness, media, general

Example:

Verbatim: "So, um, I think, you know, the, the project went really, uh, really well, yeah."

Clean-Read: "I think the project went really well."

Choose verbatim for:

Choose clean-read for:

6. Do you provide timestamps in transcripts?

Yes, timestamps available at:

Regular intervals:

Specific points:

Timestamp format examples:

Benefits of timestamps:

Cost: Usually included at no extra charge. Complex timestamp requirements (every sentence, multiple formats) may have nominal fee.

7. Can you transcribe poor quality audio?

We can transcribe most audio, but quality matters:

Good quality audio:

Acceptable quality audio:

Poor quality audio:

Tips for better audio quality:

We'll assess your file and advise on feasibility before accepting the project.

8. Do you offer caption and subtitle services?

Yes, comprehensive captioning and subtitling:

Closed Captions (CC):

Subtitles:

Our captioning services include:

Multilingual options:

Use cases:

9. Can you identify different speakers in transcripts?

Yes, we provide speaker identification:

If you provide speaker names:

Dr. Smith: The results show significant improvement.
Patient: That's great news. What's the next step?
Dr. Smith: We'll continue with the current treatment plan.

If names unknown:

Speaker 1: The results show significant improvement.
Speaker 2: That's great news. What's the next step?
Speaker 1: We'll continue with the current treatment plan.

For best speaker identification:

Challenges with speaker ID:

Additional services:

10. Do you transcribe languages other than English?

Yes, we transcribe 50+ languages:

Major languages:

Additional languages:

Transcription options:

  1. Original language only: Transcribe audio in same language
  2. Transcribe + Translate: Transcribe in original, then translate to English (or vice versa)
  3. Direct English transcription: For non-native English speakers (may have lower accuracy)

Rates: Vary by language availability and complexity. Less common languages may have higher rates and longer turnaround.

Quality: Native-language transcribers ensure accuracy of terminology, idioms, and cultural nuances.

11. How accurate are your transcripts?

Our accuracy standards:

Quality control process:

  1. Professional transcriber (human, not AI)
  2. Self-review and proofing
  3. Spell-check and formatting
  4. Optional second-pass QA (for critical projects)

Factors affecting accuracy:

Note: We use human transcribers, not automated AI transcription. While AI can be faster, human transcription provides significantly higher accuracy, especially for:

12. What format do I receive the transcript in?

Standard delivery formats:

Specialized formats (on request):

Formatting options:

Let us know your preferred format when requesting a quote.

13. Do you handle confidential or sensitive content?

Yes, with strict confidentiality protocols:

Security measures:

Industries we serve (with appropriate confidentiality):

Additional options:

14. Can you transcribe phone calls and Zoom meetings?

Yes, we specialize in remote meeting transcription:

Phone calls:

Video meetings:

How to provide recordings:

Best practices for meeting transcription:

15. Do you offer transcription for YouTube videos?

Yes, perfect for YouTubers and content creators:

Services for YouTube:

How it works:

  1. Send YouTube link (public, unlisted, or private with access)
  2. We download video or transcribe from link
  3. Deliver transcript and/or subtitle files
  4. You upload captions to YouTube (or we can assist)

Benefits for YouTube:

Turnaround: Usually 2-4 days for standard videos (faster for rush)

16. What if there are errors in the transcript?

We stand behind our quality:

Our guarantee:

What we correct free:

What may incur fees:

How to request corrections:

  1. Review transcript upon delivery
  2. Highlight specific errors or concerns
  3. Email us with corrections needed
  4. We review and provide corrected version (typically 24-48 hours)

Note: Some "errors" may be due to poor audio quality. We transcribe what we can hear accurately. If audio is truly inaudible, we mark as [inaudible] rather than guessing.

17. Can you transcribe interviews for research or journalism?

Yes, we're experienced with research and journalism transcription:

Research transcription:

Journalism transcription:

Special considerations:

Research-specific services:

18. Do you offer transcription for podcasts?

Yes, podcasts are a specialty:

Why transcribe your podcast?

Podcast transcription services:

Formats for podcasts:

Turnaround: Usually 2-4 days per episode

Pro tip: Provide episode details (host/guest names, topics, URLs) for best results.

Ready to Transcribe Your Audio or Video?

Request Transcription Quote Contact Us

Have more questions? Email us at requests@a2zlanguagehub.com or call/WhatsApp: +1-604-720-7721