FAQ

How quickly will I receive a reply?

Most inquiries get a response the same business day—often within a few hours. Rush requests are prioritized.

Do you offer certified translations accepted by IRCC, courts, and universities?

Yes. We provide certified translations suitable for immigration, legal, and academic submissions. Notarized or printed copies are available upon request.

How do I share files securely?

Attach files in the form or email them after submitting. We follow strict confidentiality protocols and can sign an NDA when required.

What languages do you support?

80+ languages, including French, Spanish, Punjabi, Mandarin, Arabic, and ASL (interpreting). Tell us your language pair and we’ll match the right professional.

Do you provide on-site, OPI, VRI, and ASL interpreting?

Yes. We schedule on-site, over-the-phone (OPI), and video remote (VRI) interpreters, including American Sign Language (ASL). Same-day options are often available.

How are quotes calculated?

Translation is typically per word or page; interpreting is per hour or per minute (OPI/VRI); transcription is per audio minute. Rush, certification, and shipping may add fees.

What’s the usual turnaround?

Short translations: 24–72 hours; transcription: 1–3 business days; interpreting: scheduled as needed (often same-day). We’ll confirm timelines with your quote.

What deliverables do I receive?

Standard delivery is a secure PDF; certified/notarized and printed copies can be mailed upon request.